So the (insert boring technical description here) stopped working in production.  It was working fine four weeks ago when the last version was released.  The code had not changed in production, so it had to be something else.  Having it broken is causing a serious blockage for the business owners, and it needed to be addressed rapidly.  Of course, when the issue was raised yesterday it was Kathie who was coordinating the effort to fix the problem.  My first thought was that a new version of the vendor data had been deployed, and probably some change there was effecting our code.  I went to lunch thinking we had a solid plan to resolve the issue, and would touch base with Kathie in 90 minutes or so.  Apparently thirty minutes later she was fired.
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